{"id":815,"date":"2026-01-06T13:51:55","date_gmt":"2026-01-06T13:51:55","guid":{"rendered":"https:\/\/happybodies.shop.hidalgo.nl\/returns\/"},"modified":"2026-01-19T13:56:51","modified_gmt":"2026-01-19T13:56:51","slug":"returns","status":"publish","type":"page","link":"https:\/\/happybodies.hidalgo.nl\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"

Product recall procedure<\/strong><\/p>\n

At Hidalgo Bags & More, product safety is paramount. When we receive a notification about a potentially unsafe or defective product, it is immediately assessed by the management. <\/p>\n

If necessary, a Recall Team is formed, consisting of the management, the responsible account manager, and the buyer. This team investigates the nature of the problem, the origin of the product, and where the products in question are located. All relevant information is recorded in our order and ERP system. <\/p>\n

Based on this investigation, it is determined whether a corrective measure or product recall is necessary. In doing so, we follow the applicable laws and regulations and, if applicable, the guidelines of the Netherlands Food and Consumer Product Safety Authority (NVWA). Involved customers, suppliers, and other relevant parties are informed in a timely and transparent manner. <\/p>\n

When products are already with end users, we ensure clear communication and an appropriate solution, such as return, replacement, or another corrective measure.<\/p>\n

After completion of a recall, we evaluate the process to prevent recurrence and continuously improve our working methods.<\/p>\n

Because printed products are made especially for you, the legal right of withdrawal expires and returns are not possible, unless the product does not meet the agreement<\/p>\n","protected":false},"excerpt":{"rendered":"

Product recall procedure At Hidalgo Bags & More, product safety is paramount. When we receive a notification about a potentially unsafe or defective product, it is immediately assessed by the management. If necessary, a Recall Team is formed, consisting of the management, the responsible account manager, and the buyer. This team investigates the nature of… Continue reading Returns<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-815","page","type-page","status-publish","hentry","entry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t